Nate Brown
Relentless pursuer of excellence. Insatiable student of leadership. Passionate solver of problems.
© 2024 Nate Brown. All rights reserved.
Resume
Professional Experience
January 2023 - Present
Bitfocus![Bitfocus](https://www.nate.bio/wp-content/uploads/2024/05/bitfocus-logo.webp)
CTO
- Managed an internationally distributed team of 50+, including directors, managers, and contributors in all Product Management, Engineering, and DevOps/Infrastructure disciplines
- Implemented improved agile development processes, providing enhanced visibility into and greater control of the intake and execution of work, especially within offshore teams
- Established technology strategy for current and next generation products to align product direction with industry needs and address technical debt
- Implemented improved change control process and procedures for managing changes to production systems
- Implemented improved incident response process and procedures for handling security incidents within the system
- Owned and supported technology controls for SOC 2 audit, leading to completion of audit with no exceptions
- Led data engineering team through delivering a brand new data lake/data warehouse product to enable our customers to gain greater analytical insights into their data
- Set strategy for and led engineering team through accelerating the development of the next generation of our primary SaaS product, leading to planned beta launch in Fall 2024
- Managed $4.6M R&D budget
September 2019 - September 2022
DaySmart Appointments (AppointmentPlus)![DaySmart Appointments (AppointmentPlus)](https://www.nate.bio/wp-content/uploads/2024/05/the-smb-guide-daysmart-appointments-1024x512-20221509-1.png)
VP of Technology
- Built and managed an internationally distributed team of 40+ directors, managers, and engineers in all product delivery disciplines.
- Worked with executive leadership, business stakeholders, and product teams to develop product mission, core product value, and overall product strategy
- Worked with Platform and Operations teams to migrate application from physical hardware to AWS, utilizing IaaS with CloudFormation, CodePipeline, EC2, Aurora, S3 and other cloud native solutions
- Implemented application monitoring tools into legacy and next generation platforms to aid in visibility of application health
- Increased release frequency and improved release processes, documentation, and communication
- Directed product development team through making data-driven product strategy decisions
- Worked with QA teams to improve test coverage and eliminate invalid tests, decreasing test suite execution time and decreasing failed releases
- Collaborated with Finance team and auditors to improve efforts around capturing data for capitalizing software development hours and capturing R&D tax credits
- Implemented strategy shift to capitalize on growth opportunities during 2020 pandemic, leading to consistent MoM revenue growth in 2020, and eventual acquisition by DaySmart Software in 2021
- As needed, provided hands on support in architecting, developing, building, troubleshooting and deploying code
February 2016 - September 2019
DaySmart Appointments (AppointmentPlus)![DaySmart Appointments (AppointmentPlus)](https://www.nate.bio/wp-content/uploads/2024/05/the-smb-guide-daysmart-appointments-1024x512-20221509-1.png)
Director of Engineering
- Maintained sole ownership of distributed agile software engineering teams, comprised of 2 managers, 25+ engineers in 3 countries, utilizing LAMP, iOS, Android, and Windows technologies for developing 10+ core products
- Created “Power I’s” people management framework and “Introduction to Inspiration” leadership growth model designed to inspire individuals and encourage “bottom up” innovation
- Developed product strategy and project plan for development of next generation versions of flagship products, utilizing latest LAMP and Javascript platforms
- Participated in executive leadership meetings, contributing to definition of company vision and strategy and development of product roadmap
- Defined and implemented framework for capitalization of software development hours and amortization of software development costs
July 2012 - February 2016
DaySmart Appointments (AppointmentPlus)![DaySmart Appointments (AppointmentPlus)](https://www.nate.bio/wp-content/uploads/2024/05/the-smb-guide-daysmart-appointments-1024x512-20221509-1.png)
Software Engineering Manager
- Maintained oversight of software development activities for Product Development and Professional Services
- Managed 15+ developers across 3 distributed teams in the US, Mexico, and India in development of new features, custom enterprise modifications, and software maintenance
- Implemented Scrum and Kanban Agile methodologies across Development and Quality Assurance teams to align with business needs
- Implemented policies and procedures for development, code management, peer code reviews, product versioning and release strategies
- Developed “Outside the Curly Braces” professional development program aimed at developing the soft skills of software developers
January 2014 - January 2015
DaySmart Appointments (AppointmentPlus)![DaySmart Appointments (AppointmentPlus)](https://www.nate.bio/wp-content/uploads/2024/05/the-smb-guide-daysmart-appointments-1024x512-20221509-1.png)
Interim Enterprise Solutions Engineer
- Engaged in requirements and design discussions with enterprise level clients to design and implement modifications generating $250K in revenue
- Worked directly with key decision makers in Fortune 500 companies to gather requirements, design candidate solutions, deliver SOWs, develop and implement applications and provide ongoing enterprise level support
- Key clients include:
- City of New York
- Bridgestone/Firestone
- Anheuser-Busch
- Concentra
- Unum
- Exos (Athlete’s Performance)
June 2010 - June 2012
DaySmart Appointments (AppointmentPlus)![DaySmart Appointments (AppointmentPlus)](https://www.nate.bio/wp-content/uploads/2024/05/the-smb-guide-daysmart-appointments-1024x512-20221509-1.png)
Lead Software Engineer
- Developed application’s first REST API, consumed by enterprise clients for custom interface development
- Designed and implemented application’s first major redesign for administrative interface
- Developed utilities to automate client implementation tasks
- Participated in planning and developing new features
June 2008 - May 2010
University of Arizona College of Medicine - Phoenix![University of Arizona College of Medicine - Phoenix](https://www.nate.bio/wp-content/uploads/2024/05/uacomphx.png)
Senior Application Systems Analyst
- Supported the web development needs of students, faculty, and staff on local campus as the sole applications systems analyst; collaborated with developers at Tucson campus for college-wide projects.
- Developed new web applications as needed to support, improve, or replace administrative processes.
- Managed all phases of each project from planning through requirements analysis, development, testing, and revision.
- Participated in faculty development sessions, training faculty in various areas of educational technology.
January 2003 - May 2010
NTB Web SolutionsFreelance/Contract Web Developer
- Developed standards-compliant websites with e-commerce, PHP/MySQL CMS, multimedia components, and other functionality
- Created original graphic designs for brochures, business cards, postcards, invitations, DVDs and other multimedia products
- Past clients include:
- International Trauma Life Support Arizona
- Arizona College of Emergency Physicians
- Association of Biomedical Communications Directors
- Case Management Society of America – Arizona Chapter
- Health & Science Communications Association
- XS Tennis
January 2004 - June 2008
Saint Xavier University![Saint Xavier University](https://www.nate.bio/wp-content/uploads/2024/05/sxu-logo.png)
Workstation Specialist
- Provided Tier 2 and Tier 3 support for 5,000 students and several hundred faculty and staff on all campus systems, including Active Directory, Exchange, Datatel UI, BlackBoard, CBORD Odyssey PCS, and WinPak systems
- Planned and conducted training sessions for faculty, staff, and students, and developed documentation for use of campus technology resources and desktop applications
- Served as Technology Advisor on the Center for the Advancement of Teaching and Learning Advisory Board
- Served as System Administrator for the Blackboard Learning Management System, providing support for both students and faculty
- Created documentation for interns/specialists and end users, and conducted training for both Information Services staff and end users
- Assisted in several new student orientations, introducing students to campus technology and information services
- Developed software to automate common installation processes within the Workstation Services Group.
Education
![logo](https://www.nate.bio/wp-content/uploads/2024/05/352757911_1609623476114667_6757867158197540544_n.png)
BS in Computer Science
Saint Xavier University
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