Resume

Youth Enrichment Brands is the nation’s leading youth activities platform, offering camps, leagues, classes, schools and other programs. YEB companies provide fun, enriching experiences to over 950,000 children each year around the world.

At Youth Enrichment Brands, our mission is to help every kid discover and develop lifelong passions. We do this by connecting and serving a network of companies that deliver best-in-class youth camps, classes, music education, and sports leagues.

• Managed an internationally distributed team of 50+, including directors, managers, and contributors in all Product Management, Engineering, and DevOps/Infrastructure disciplines
• Implemented improved agile development processes, providing enhanced visibility into and greater control of the intake and execution of work, especially within offshore teams
• Established technology strategy for current and next generation products to align product direction with industry needs and address technical debt
• Implemented improved change control process and procedures for managing changes to production systems
• Implemented improved incident response process and procedures for handling security incidents within the system
• Owned and supported technology controls for SOC 2 audit, leading to completion of audit with no exceptions
• Led data engineering team through delivering a brand new data lake/data warehouse product to enable our customers to gain greater analytical insights into their data
• Set strategy for and led engineering team through accelerating the development of the next generation of our primary SaaS product, leading to planned beta launch in Fall 2024

• Built and managed an internationally distributed team of 40+ directors, managers, and engineers in all product delivery disciplines.
• Worked with executive leadership, business stakeholders, and product teams to develop product mission, core product value, and overall product strategy
• Worked with Platform and Operations teams to migrate application from physical hardware to AWS, utilizing IaaS with CloudFormation, CodePipeline, EC2, Aurora, S3 and other cloud native solutions
• Implemented application monitoring tools into legacy and next generation platforms to aid in visibility of application health
• Increased release frequency and improved release processes, documentation, and communication
• Directed product development team through making data-driven product strategy decisions
• Worked with QA teams to improve test coverage and eliminate invalid tests, decreasing test suite execution time and decreasing failed releases
• Collaborated with Finance team and auditors to improve efforts around capturing data for capitalizing software development hours and capturing R&D tax credits
• Implemented strategy shift to capitalize on growth opportunities during 2020 pandemic, leading to consistent MoM revenue growth in 2020, and eventual acquisition by DaySmart Software in 2021
• As needed, provided hands on support in architecting, developing, building, troubleshooting and deploying code

• Maintained sole ownership of distributed agile software engineering teams, comprised of 2 managers, 25+ engineers in 3 countries, utilizing LAMP, iOS, Android, and Windows technologies for developing 10+ core products
• Created “Power I’s” people management framework and “Introduction to Inspiration” leadership growth model designed to inspire individuals and encourage “bottom up” innovation
• Developed product strategy and project plan for development of next generation versions of flagship products, utilizing latest LAMP and Javascript platforms
• Participated in executive leadership meetings, contributing to definition of company vision and strategy and development of product roadmap
• Defined and implemented framework for capitalization of software development hours and amortization of software development costs

• Maintained oversight of software development activities for Product Development and Professional Services
• Managed 15+ developers across 3 distributed teams in the US, Mexico, and India in development of new features, custom enterprise modifications, and software maintenance
• Implemented Scrum and Kanban Agile methodologies across Development and Quality Assurance teams to align with business needs
• Implemented policies and procedures for development, code management, peer code reviews, product versioning and release strategies
• Developed “Outside the Curly Braces” professional development program aimed at developing the soft skills of software developers

• Engaged in requirements and design discussions with enterprise level clients to design and implement modifications generating $250K in revenue
• Worked directly with key decision makers in Fortune 500 companies to gather requirements, design candidate solutions, deliver SOWs, develop and implement applications and provide ongoing enterprise level support
• Key clients include:
  • City of New York
  • Bridgestone/Firestone
  • Anheuser-Busch
  • Concentra
  • Unum
  • Exos (Athlete’s Performance)

• Developed application’s first REST API, consumed by enterprise clients for custom interface development
• Designed and implemented application’s first major redesign for administrative interface
• Developed utilities to automate client implementation tasks
• Participated in planning and developing new features

• Supported the web development needs of students, faculty, and staff on local campus as the sole applications systems analyst; collaborated with developers at Tucson campus for college-wide projects.
• Developed new web applications as needed to support, improve, or replace administrative processes.
• Managed all phases of each project from planning through requirements analysis, development, testing, and revision.
• Participated in faculty development sessions, training faculty in various areas of educational technology.

• Developed standards-compliant websites with e-commerce, PHP/MySQL CMS, multimedia components, and other functionality
• Created original graphic designs for brochures, business cards, postcards, invitations, DVDs and other multimedia products
• Past clients include:
  • International Trauma Life Support Arizona
  • Arizona College of Emergency Physicians
  • Association of Biomedical Communications Directors
  • Case Management Society of America – Arizona Chapter
  • Health & Science Communications Association
  • XS Tennis

• Provided Tier 2 and Tier 3 support for 5,000 students and several hundred faculty and staff on all campus systems, including Active Directory, Exchange, Datatel UI, BlackBoard, CBORD Odyssey PCS, and WinPak systems
• Planned and conducted training sessions for faculty, staff, and students, and developed documentation for use of campus technology resources and desktop applications
• Served as Technology Advisor on the Center for the Advancement of Teaching and Learning Advisory Board
• Served as System Administrator for the Blackboard Learning Management System, providing support for both students and faculty
• Created documentation for interns/specialists and end users, and conducted training for both Information Services staff and end users
• Assisted in several new student orientations, introducing students to campus technology and information services
• Developed software to automate common installation processes within the Workstation Services Group.